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FAQ

Q1: What is Cointracts?

Cointracts is a crypto-funded proprietary trading platform that gives skilled traders the chance to trade with real capital. Traders participate in a simple two-phase challenge to prove their strategy and discipline. Once they pass, they receive a fully funded trading account and can earn up to 80% of the profits with no hidden fees and fast payouts.

Q2: What makes Cointracts different?

We’re not just another prop firm, we’re redefining the game with a no-rules trading model that puts full control in your hands:
• Trade Like It’s Your Own Money – No restrictive rules. We trust your decisions because it’s your capital to grow.
• Instant Funded Access – No upsells, no subscriptions — just real trading capital.
• Flexible Funding Options – Accounts from $2,000 to $100,000, tailored to your goals.
• No Time Limits – Trade at your pace. No deadlines.
• Fast Withdrawals – Get paid within 24 hours of your profit request.
• Crypto-Native Platform – Built for high-speed, 24/7 global markets.

Q3: Who can participate?

Anyone aged 18 or older from an eligible country can join Cointracts. Some regions may be restricted due to local regulations.

Q4: How does the challenge work?

The challenge follows two clear phases:

PhaseProfit TargetMax LossPurpose
Phase 18%10%Showcase your trading ability
Phase 25%10%Prove consistency and control

Pass both phases and get access to a fully funded trading account.

Q5:Is there a time limit to complete the challenge?

A:No. Trade at your own pace — there’s no deadline pressure. However, accounts inactive for more than 30 days may be closed.

Q6:What trading platform do you use?

A:Trading is conducted through a fast, crypto-optimized platform that supports real-time monitoring, trading, and performance tracking.

Q7: What can I trade?
A:The focus is on crypto assets — including major cryptocurrencies and selected trading pairs. Specific asset availability will be listed inside the platform.

Q9: How does profit sharing work?
A:Funded traders keep up to 80% of all profits earned on their funded accounts. Cointracts retains 20% as a service fee.

Q10: When can I request a withdrawal?
A:Anytime you’re in profit — it’s your money. You can request for payout as soon as you hit at least 100$ from your crypto funded trading account. Payout request will be processed within 24 hours.

Q11:Can my funded account grow over time?

A:Not automatically. However, high-performing traders may be invited to access larger funding options or additional account opportunities in the future.

Q12: What payment methods are supported?
A: We currently accept:

  • UPI payments for INR

  • Cryptocurrency payments (USDT ERC20 / TRC20)

Q13: Can I get a refund?
A:Challenge fees are non-refundable once the challenge has started. Refunds may be considered for duplicate charges or verified technical issues.

Q14: How do I access my account?
A:Simply register with your email and complete a quick verification process. You’ll then receive login access to your dashboard and trading platform.

Q15: Is my information secure?
A:Absolutely. Your data is encrypted and stored securely. We do not share personal information with third parties without consent.

Q16: Does Cointracts have trading rules? ?
A: Yes. Cointracts has two consistency rules in place to ensure fair and disciplined trading.

Rule 1 — 50% Profit Day Ratio

Rule 2 — 70% Total Margin Cap

Q17: What is the 50% Profit Day Ratio rule?
A:To qualify for a payout, your single best day’s profit must not exceed 50% of your total profit from all positive trading days combined.

Formula: Best Single Day Profit ÷ Total of All Positive Day Profits = Ratio. This ratio must be under 50% for your payout to be approved.

Example: Day 1: +$5,000, Day 2: -$3,000, Day 3: +$1,000, Day 4: $5,000. Total of all positive days = $5,000 + $1,000 + $5000 = $11,000. Ratio = $5,000 ÷ $11,000 = 45.5%. Since the ratio is less than 50%, the payout will be processed.

Note: This consistency rule only will be applied in Funded Accounts.

Q18: What happens if my ratio is 50% or higher?
A: Your payout request will be rejected or refunded if your profit day ratio does not meet the required criteria. To qualify, continue trading on additional days until your total positive day profits grow enough to bring the ratio below 50%.

Q19: How can I improve my ratio to qualify for payout?

A: The ratio improves as you add more profitable trading days. Since the formula only counts positive days in the total, any additional profitable day directly lowers your ratio. Loss days do not count toward the total but also do not increase your best day figure, so consistent smaller profits across multiple days is the most effective way to bring your ratio below 50%.

Q20: What is the 70% Total Margin Cap?
A:The combined margin of all your open positions cannot exceed 70% of your account balance at any single moment. On a $100,000 account, this means no more than $70,000 in total open margin simultaneously across all pairs.

Q21: What are the penalties for exceeding the margin cap?
A: Penalties are applied based on how much the limit is exceeded at peak exposure:

  • 70–79% used → 50% payout penalty
  • 80–89% used → 60% payout penalty
  • 90–95% used → 65% payout penalty
  • 96–100% used → 70% payout penalty

Q22: What if I violate more than one rule in the same payout period?
A: Your payout will be held for a full manual review. The combined penalty can be up to 100% of your entitled payout depending on the outcome of the review.

Q23: What happens if I repeatedly violate the rules?
A: If the same violation occurs across 3 or more consecutive payout periods, your account will be escalated for review.

Q24: Do these rules apply to both the Challenge and Funded stages?
A: Yes. Both rules apply throughout your entire journey on Cointracts. The Challenge will be subject for the rules review once you request for first payout.

Cointracts expects all traders to apply disciplined and consistent risk management at all times. Trading behaviour that demonstrates repeated uncontrolled exposure, absence of reasonable risk protection, or excessive account volatility caused by aggressive positioning may be classified as excessive risk-taking during payout review. Traders are expected to apply appropriate risk controls including predefined exit planning and reasonable protective measures where applicable.

Hedging and any form of market manipulation is not permitted on the platform. This includes opening opposite positions on the same asset, coordinating trades across multiple accounts, exploiting pricing or execution inefficiencies, and abusing platform systems or trading mechanics.

Each user is permitted to operate only one user account identity on Cointracts. Creating or operating multiple user account profiles to bypass platform rules, abuse challenge conditions, or manipulate payout systems is not permitted. These measures are in place to maintain platform integrity and fair access for all traders.

Q24: How do I get help?
A:We’re here 24/7 to assist you.

24/7 customer support via live chat, WhatsApp and Telegram.

You can also email us at: support@cointracts.com

Q25: Where can I follow updates?
A:Visit cointracts.com for announcements, new product launches, and official news.

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